Privacy Policy

1. Introduction

Next Evolve Nigeria Limited ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us in any way.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business address
• Account Information: Username, password, and account preferences
• Payment Information: Billing address, payment method details (processed through secure payment processors)
• Communication Records: Emails, phone calls, and messages exchanged with us
• Technical Information: IP address, browser type, device information when accessing our website

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site. This information helps us improve our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver our services to you
• To communicate with you about your projects, inquiries, and support requests
• To process payments and manage billing
• To send you important updates, technical notices, and security alerts
• To send marketing communications (with your consent)
• To improve our services, website, and customer experience
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our systems

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, cloud hosting providers)
• Business Partners: With equipment manufacturers or suppliers when necessary to fulfill service agreements
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients and others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication systems
• Regular security assessments and audits
• Employee training on data protection practices
• Physical security measures for our facilities

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide relevant content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website or contacting you directly. The updated policy will be effective upon posting.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Regulatory Compliance

We comply with applicable data protection laws in Nigeria, including the Nigeria Data Protection Regulation (NDPR). If you believe your rights have been violated, you may lodge a complaint with the National Information Technology Development Agency (NITDA) or the relevant supervisory authority.